Workaround – FIX Black or Frozen Screenĭisable VBSS and enable Remote Desktop Protocol (RDP) based screen sharing to improve connection times, works better in low-bandwidth conditions. Symptoms The Microsoft Skype for Business 2016 client stops responding (hangs) for several minutes when it tries to open a new conversation window. This issue occurs because of a problem in the video-based screen-sharing (VBSS) feature as screen sharing always uses Remote Desktop Protocol (RDP). When a user shares a desktop in a Skype meeting, the screen refresh rate drops or the desktop is blurry for other users. FIX Black or frozen screen problem will be resolved by this change because the registry entry is going to change the protocol Teams/Skype for Business is using while performing the screen share operation.
Note – VbSS is only used when all participants in the meeting are using the latest version of Skype for Business 2016 client. It provides an optimal meeting experience because it significantly improves the resolution and refreshes the rate over a standard meeting session.
The Video-based Screen Sharing (VbSS) capability added to Skype for Business 2016 to improve the screen-sharing experience. In this post, you will get to know how to resolve the display screen frozen issue while sharing the screen during a Skype for the Business session. Let’s FIX Black or frozen screen in Skype for Business during Screen Share.
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